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Twinkles is a community group formed for parents and families with Special Educational Needs children in Norwich and surrounding areas.

By organising events all year round specially for SEN families, we find venues that are great for children and make them great for our children.  We hire venues for our exclusive use or at quiet times and by doing this, we create a SEN friendly environment, free of judgement and safe for our children to play; enjoy fun and friendship, nurture their special needs and promote their social and mental growth.

Being part of our group is about taking part and being part of it.  When you come along to our events, we ask that you come along wearing your supportive hat.  This means;

Making friends and becoming part of our growing support network

Being responsible for your children at all times - we are not a childcare service, you must always be present and ensuring your children and playing within our behaviour guidelines.

Helping when asked - this may be bringing sharing plates to some events or taking part in our fund raisers.  We do not receive any government funding for what we do, we apply for grants but are not always successful, to keep doing what we do, we need a constant stream of revenue from our fund raising and without it we wouldn't exist.  So please help us in every way you can with our fund raising.  

Our Supporters

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  • Instagram
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  • TikTok

All events can only be attended by ticketholders.  All tickets purchased are subject to our terms and conditions of sale.  Our terms and conditions of sale are:

All events are subject to the rules, safety rules, terms and conditions of the venue where applicable, it is the parents responsibility to make themselves aware of these.  All events must be attended by the parents or guardians who remain responsible for their child(ren) at all times, Twinkles do not offer any childcare and are at no time responsible for the safety of the children attending.  Parents must, therefore, attend and be responsible for their child(ren) at all times.

It is the responsibility of the ticket holder to ensure they are up to date with all our current policies, safeguarding guidelines and reporting policies - links to these are all available on this page.

As a group providing activities for SEN families, we promote a non-judgemental environment and ask that all parents are mindful and accepting of others and are aware that there will be a mix of abilities and disabilities within the group.  Challenging behaviour can be normal within our group of children, however, it should never impede the enjoyment of activities by others and bad behaviour, aggression, violence, bad language, bullying, intimidation and harassment must be addressed immediately by the parents.  We ask that parents immediately remove their child from a situation if any of the above is displayed by their child and noted by them or by others;  we ask parents to explain to their child why this is not acceptable and they can then ask the host volunteer to help integrate the child back into the activity.  If the child is wrongfully accused, the host volunteer will deal with this in the fairest manner they see possible.  

In the unlikely event where the parent does not remove their child and allows them to continue with this behaviour they will be asked to leave the activity and may lose their membership to the group.  

It is the parent or guardians responsibility to ensure they have adequate supervision when bringing more than one child, for example if one of your children requires constant supervision, then a second guardian must be present with them to help with the other children.  If a parent is unable to supervise all their children, they may be asked to leave the activity.  

For full details on our behavioural policy, please click here

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